Shipping policy

SHIPPING & PROCESSING POLICY

IKONIC STRANDS | Premium Hair Extensions

Thank you for shopping with IKONIC STRANDS. We are committed to preparing every order with care and delivering a premium shopping experience.

ORDER PROCESSING

Please allow 3–7 business days for order to be processed and shipped.

Business days are Monday through Friday, excluding weekends and recognized holidays.

Processing time begins after your order and payment have been successfully confirmed.

SHIPPING & DELIVERY

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping transit times vary depending on your location, selected shipping method, and carrier.

Please note that the 3–7 business day processing timeframe does not include carrier transit delayed time.

ORDER ACCURACY

Customers are responsible for providing accurate shipping information at checkout, including apartment numbers and unit numbers.

If you notice an error in your shipping address, please contact us immediately at [Customer Service Email]. Address changes cannot be guaranteed after an order has been processed or shipped.

DELIVERY ISSUES

If your tracking information indicates that your package has been delivered but you cannot locate it, please check your delivery location and contact the shipping carrier. You may also contact IKONIC STRANDS for assistance with reviewing the shipment.

Missing, delayed, or damaged shipment claims will be reviewed individually in accordance with applicable law.

SHIPPING DELAYS

Although we work diligently to fulfill orders within our stated timeframe, unforeseen circumstances may occasionally affect processing or delivery.

If we cannot ship your order within the promised timeframe, we will notify you and provide the applicable options for consenting to a revised shipping date or canceling for a refund, as required by law.

CUSTOMER SUPPORT

For shipping-related questions, please contact:

IKONIC STRANDS
Email: ikonicstrands@gmail.com
Website: ikonicstrands.com

We appreciate your patience and thank you for choosing IKONIC STRANDS.

Not Basic. IKONIC.™